Howard House Surgery31 Orwell Road ~ Felixstowe ~ Suffolk IP11 7DD
Tel: 01394 282706
Fax: 01394 278955

Howard House Surgery

News & Issues

The Friends & Family Test  
This is based on one simple question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care. We have leaflets in the surgery to complete, these can be anonymous if you wish and simply placed in the comments box. The link below opens up a .pdf guide giving full information and background about this national project. By pressing the link the document will open in a separate window.

Link: NHS Friends and Family Test - Guide (.pdf 8MB)  

NHS Summary Care Records (SCR) Your Emergency Care Summary
As of April 2014 the GP contract requires GP practices to provide a daily automatic upload of their summary information Care Record by 31st March 2015. Howard House implemented this requirement on 20th October 2014.

Summary Care Records were introduced to improve the safety and quality of patient care by giving healthcare staff faster and easier access to essential information about you, to help provide you with safe treatment when you need care in an emergency or when your GP practice is closed.

Your Summary Care Record comprises your name, address, date of birth, unique NHS number, the medicines you are talking, allergies you suffer from and any bad reactions to medicines you have had.

You can choose not to have a Summary Care Record by filling in and returning an opt-out form which you can obtain from the surgery. If you choose not to have a Summary Care Record but then later change your mind later we can still make one for you. Just let us know.

If you would like to know more about NHS Summary Care Record, please pick up a leaflet from the surgery.

Patient Online Access
From 31st March 2016, as required by the GP contract, we are able to offer patients online access to any summary information derived from their medical records along with the ability to electronically print or export that same information. Please ask at reception for more details.

Surgery Opening Hours

Monday 8am-8pm
Tuesday 8am-8pm
Wednesday 8am-6.30pm
Thursday 8am-6.30pm
Friday 8am-6.30pm

Test results are available after 2pm each day


Call 111 when its less urgent than 999

To speak to an emergency doctor out of normal surgery hours phone 11 1 .

Read more about 111>