The NHS prescription charge will increase to £9.35 per prescription item from 1st April 2021.
Get the latest NHS information and advice about coronavirus (COVID-19).
Find out about the main symptoms of coronavirus and what to do if you have them.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
COVID-19 Vaccination certifications
Your GP surgery is unable offer you a certification of Covid vaccination, a vaccination passport or a letter to prove you have been vaccinated against Covid- 19. You can, however find details of all your vaccinations on the NHS App:
Proof of vaccination documents have not yet been developed and, as such, cannot be provided by your GP. As soon as we have further information we will share it with you.
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All patients at the practice have a named accountable GP on their clinical record. Your named GP has overall responsibility for your care but you may see any GP of your choosing at the surgery. If you wish to find out who your named GP is, please ask at reception.
This is based on one simple question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve. Ultimately, you're helping us to make changes that will ensure we can offer the best possible care. We have leaflets in the surgery to complete, these can be anonymous if you wish and simply placed in the comments box. The link below opens up a .pdf guide giving full information and background about this national project. By pressing the link the document will open in a separate window.
Online access to limited appointment booking, your summary care record and repeat prescription ordering
We now provide patients with the ability to book (or cancel) telephone appointments with the GP for the next week using the Systmonline (Patine Online Service) facility. Here you will also find access to you summary clinical record and the facility to order a repeat prescription.
You will be required to set up a user account and password. To verify your identification it is necessary to bring two forms of ID or photgraphic ID to reception who will create your online account for you. In the first instance please speak to reception on 01394 282706.
Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 6.30pm
Thursday 8am - 6.30pm
Friday 8am - 6.30pm
Bank Holidays: Closed
Tel: 01394 282706
31 Orwell Road, Felixstowe, Suffolk, IP11 7DD
E-mail: IESCCG.email@example.com use for general and non-medical queries only- mailbox is usually checked once a day.
We are open but restricting access to the practice and only seeing patients with confirmed appointments. If you require a sick note or other documents these will be sent to you via our online system or post.
If you wish to order a repeat prescription please do this via your pharamcy, using our E-consult service https://howardhousesurgery.webgp.com/ or you can call the practice on 01394 282706 and leave a message on option 2.
Latest news on Flu Vaccines.
We are now approaching the main flu season and have already given over 2000 vaccines to patients registered at the practice. Due to the very high demand this year we have been working with the CCG and the Department for Health to get some more supplies for the Surgery.
We are inviting patients to attend clinics based on the vaccines that we have and via age and clinical risks. There are different vaccines for different age and risk groups and this is being delivered to us in stages.
All the clinics are being delivered in a Covid-19 Secure environment and mostly running at weekends. We are unable to offer Flu Vaccines during normal clinics
Carol Phillips – Howard House IPC and Flu Lead
Mark Deer – Practice Operations Manager
As of Monday 16th June 2020 if you are asked to attend the practice for a face to face appointment you will need to wear a face covering before entering the surgery.
Only come to the practice if you have a confirmed appointment and for NO other reason. All other enquires can be handled via our E-Consult S Service https://howardhousesurgery.webgp.com/ or by calling the practice.